Terms of Service

Last updated: 13 March 2026

These Terms of Service ("Terms") govern your access to and use of the website https://itemseries.world (the "Site") and the purchase of products and services offered by Itemseries ("we", "us", "our"). By accessing the Site, placing an order or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services. Our business is based in Australia and these Terms are intended to be read in conjunction with Australian consumer law and other applicable laws.

1. Information about us

Business name: Itemseries

Address: Circular Quay Station, E2/E3 Alfred St, Sydney NSW 2000, Australia

Email: contact@itemseries.world

Phone: +61 2 9241 3566

You may contact us for any questions regarding these Terms or your orders.

2. Definitions

• "Site" means the website at https://itemseries.world and any subpages.
• "Products" means the goods we sell, including but not limited to Digestaviva and any related items.
• "Order" means a request submitted by you to purchase Products through the Site or by other agreed means.
• "You" and "Customer" mean the person or entity placing an Order or using the Site.

3. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You must not:

• Use the Site in any way that violates applicable laws or regulations.
• Attempt to gain unauthorised access to our systems, other users' accounts or any data not intended for you.
• Transmit viruses, malware or any other harmful code.
• Use automated means (e.g. bots, scrapers) to access or collect data from the Site without our prior written consent.
• Impersonate another person or entity or provide false information.
• Interfere with or disrupt the Site or servers or networks connected to it.

We reserve the right to suspend or terminate your access to the Site if we reasonably believe you have breached these Terms.

4. Products and information

We offer dietary supplements and related products, including Digestaviva, which is presented as a complex to support heart, blood vessels, digestion and general vitality. Product descriptions, images and specifications on the Site are for information purposes. We strive to ensure accuracy but do not warrant that product descriptions, imagery or other content are error-free. We reserve the right to correct errors and to modify or discontinue products (or any part of the Site) without prior notice. Products are intended for use in accordance with their labelling and with a balanced diet and healthy lifestyle. They are not medicinal products and are not intended to diagnose, treat, cure or prevent any disease. If you have a medical condition or take medication, consult your healthcare provider before use.

5. Orders and contract formation

When you submit an Order (e.g. by completing the order form and clicking the order button), you are making an offer to purchase the Products on the terms stated on the Site at that time (including price, delivery and these Terms). We are not obliged to accept every order. A contract between you and us is formed when we send you an order confirmation (by email or other means) or when we dispatch the Products, whichever occurs first. If we cannot accept your order (e.g. due to stock or pricing error), we will inform you and will not charge you for the rejected order, or we will refund any payment already made.

6. Prices and payment

Prices displayed on the Site are in Australian dollars (AUD) unless otherwise stated and include GST where applicable. We reserve the right to change prices at any time; changes will not affect orders already confirmed. You are responsible for providing correct payment details. Payment is due as indicated at checkout. We use secure payment methods; specific options (e.g. card, PayPal) will be shown on the Site. Failure to pay may result in cancellation of your order. If you are charged in error, contact us and we will work to resolve the issue in line with our refund and Return Policy.

7. Delivery and risk

Delivery terms (e.g. timeframes, costs, areas) will be displayed at checkout or communicated after order confirmation. We will use reasonable efforts to deliver within the stated timeframe but do not guarantee delivery by a specific date. Risk of loss and title to the Products pass to you upon delivery to the address you provided (or to the carrier if we use one). You are responsible for providing an accurate delivery address. If delivery fails due to your error or absence, we may charge additional costs in line with our delivery policy. For more detail on shipping, see the Site or contact us.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law (ACL) or other applicable law that cannot be excluded by agreement. Our goods come with guarantees that cannot be excluded under the ACL, including that they are of acceptable quality and fit for any disclosed purpose. If our goods or services fail to meet a consumer guarantee, you are entitled to a remedy (e.g. repair, replacement or refund) in accordance with the ACL. To the extent permitted by law, our liability for breach of a non-excludable guarantee is limited to replacement of the goods, supply of equivalent goods, repair of the goods, or payment of the cost of replacement, repair or equivalent supply, as we may elect.

9. Limitation of liability

To the maximum extent permitted by applicable law (including the ACL): (a) we exclude all implied warranties, conditions and terms except those that cannot be excluded by law; (b) we are not liable for any indirect, incidental, special, consequential or punitive loss or damage (e.g. loss of profit, data or goodwill) arising from your use of the Site or Products; and (c) our total liability to you for any claim arising out of or in connection with these Terms or the Products is limited to the amount you paid for the relevant Products in the transaction giving rise to the claim. These limitations apply whether liability is based in contract, tort (including negligence), statute or otherwise. Nothing in this section limits your rights under the ACL or other non-excludable rights.

10. Returns and refunds

Our Return Policy applies to all returns and refunds. By placing an order you agree to the terms of that policy. You may have additional rights under the ACL (e.g. where goods are not of acceptable quality). Please read the Return Policy carefully and contact us if you wish to return a product or request a refund.

11. Privacy and data

Your use of the Site and any Order involves the processing of personal data. Our Privacy Policy explains what data we collect, how we use it, and your rights. By using the Site and submitting an Order you acknowledge that you have read and understood the Privacy Policy. We process data in accordance with applicable law, including the Australian Privacy Act and, where relevant, the GDPR.

12. Intellectual property

All content on the Site (including text, graphics, logos, images and software) is owned by us or our licensors and is protected by copyright and other intellectual property laws. You may not copy, modify, distribute or use our content for commercial purposes without our prior written consent. You may view and print pages for personal, non-commercial use provided you do not remove any copyright or proprietary notices.

13. Links to third parties

The Site may contain links to third-party websites. We do not control and are not responsible for the content, privacy practices or terms of those sites. Linking does not imply endorsement. You access third-party sites at your own risk.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court or competent authority, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

15. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

16. Entire agreement

These Terms, together with our Privacy Policy, Cookie Policy and Return Policy (as applicable to your use and orders), constitute the entire agreement between you and us regarding the Site and the purchase of Products, and supersede any prior agreements or understandings.

17. Governing law and disputes

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. Any dispute arising out of or in connection with these Terms or the Site shall be subject to the exclusive jurisdiction of the courts of New South Wales, without prejudice to your statutory rights under the ACL or other mandatory laws.

18. Changes to the Terms

We may update these Terms from time to time. The "Last updated" date at the top will be revised. Changes will be effective when posted on the Site. Your continued use of the Site or placement of orders after changes constitutes acceptance of the updated Terms. For material changes we may provide additional notice (e.g. by email or a notice on the Site). We recommend that you review these Terms periodically.

19. Contact

For questions about these Terms or your orders:

Itemseries
Circular Quay Station, E2/E3 Alfred St, Sydney NSW 2000, Australia
Email: contact@itemseries.world
Phone: +61 2 9241 3566